How Flagship Detailing collects, uses, and protects customer information.
This Privacy Policy describes how Flagship Detailing Co. ("we," "us," or "our"), operated by The Detailed Advantage LLC, collects, uses, and protects your personal information when you visit flagshipdetailingco.com, contact us by phone, text message, email, or online form, or use our detailing services.
We collect information you provide directly to us, including your name, phone number, email address, service address, vehicle information, appointment details, quote requests, and communications you send by phone, SMS, email, or website forms.
If you make a payment, payment information may be processed by our payment processor. We do not store full credit card numbers on our website.
We may also collect basic website usage information such as IP address, browser type, pages viewed, referring website, and similar analytics or security data.
We use customer information to respond to inquiries, prepare quotes, schedule and confirm appointments, provide mobile detailing services, send appointment reminders and service updates, process payments, provide customer support, improve our services, and comply with legal or regulatory obligations.
Flagship Detailing uses SMS text messaging for customer care and service-related communications, including quotes, scheduling, appointment confirmations, appointment reminders, service updates, and customer support.
SMS disclosure: Text Flagship Detailing at 904-478-1697 for quotes, scheduling, appointment updates, and customer support. Message frequency varies based on your inquiry and appointment activity. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. See our Privacy Policy and Terms & Conditions.
You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one confirmation message and then no further SMS messages unless you re-initiate contact or otherwise opt back in. For help, reply HELP or contact us at flagshipdetailingco@gmail.com.
We do not sell or rent your personal information. We do not share mobile opt-in information, SMS consent, or phone numbers with third parties for their marketing or promotional purposes.
We may share information with service providers who help us operate our business, such as scheduling, payment processing, website hosting, analytics, SMS delivery, email, and customer communication tools. These providers may use information only to provide services to us. We may also disclose information if required by law or to protect our rights, customers, or business.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and support customer service. SMS and customer communications may be retained as part of our business records.
We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access, correction, or deletion of your personal information by contacting us. Some requests may be limited by legal, security, or business recordkeeping requirements. You may opt out of SMS communications at any time by replying STOP.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Flagship Detailing Co. — The Detailed Advantage LLC
376 W Blackjack Branch Way
St. Johns, FL 32259
Phone: (904) 478-1697
Email: flagshipdetailingco@gmail.com